Fresh Start Cleaning
Effective Date: August 12, 2025
Last Updated: August 12, 2025
Introduction
Fresh Start Cleaning (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (freshstartcleaning.biz) or use our cleaning services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Book cleaning services through our website
- Contact us for quotes or inquiries
- Subscribe to our newsletter or communications
- Create an account on our website
This information may include:
- Name and contact information (phone number, email address)
- Billing and service address
- Payment information (processed securely through third-party providers)
- Service preferences and special instructions
- Property access information (gate codes, key locations, etc.)
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Pages visited and time spent on our site
- Referring website information
- Device information and operating system
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.
How We Use Your Information
We use the collected information to:
- Provide and schedule cleaning services
- Process payments and billing
- Communicate with you about services, appointments, and updates
- Improve our website and services
- Send promotional materials (with your consent)
- Ensure the security and safety of our services
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in:
- Payment processing
- Background checks for our staff
- Website hosting and maintenance
- Communication services
Legal Requirements
We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of our business, customer information may be transferred as part of the transaction.
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data transmission (SSL encryption)
- Limited access to personal information by authorized personnel only
- Regular security assessments and updates
- Background checks for all cleaning staff
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Service records may be retained for tax and business purposes as required by law.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Opt-out: Unsubscribe from marketing communications at any time
- Portability: Request transfer of your data to another service provider
To exercise these rights, please contact us using the information provided below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Fresh Start Cleaning
Email: admin@freshstartcleaning.biz
Phone: (629) 265-8189
Address: 105 Glen Oak Ct W, Hendersonville, TN 37075
Website: freshstartcleaning.biz